Zomato Hyperpure caught in “future date” fiasco: CEO blames vendor error for mushroom in Hyderabad warehouse

Food safety inspectors find mushrooms with "future packing dates" at Zomato's Hyderabad facility. CEO Deepinder Goyal assures strict quality control and vendor delisting amid media scrutiny.

Parul Parul     November 4, 2024

Zomato’s Hyperpure warehouse in Hyderabad recently came under fire after a Food Safety and Standards Authority of India (FSSAI) inspection discovered 90 mushroom packets labelled with future packaging dates.

https://x.com/cfs_telangana/status/1851295840960385442

In response, Zomato CEO Deepinder Goyal attributed the issue to a “manual typing error” by the vendor and clarified that these items were flagged by Zomato’s internal quality control team before reaching customers. The vendor responsible for the error has since been removed from Zomato’s network, according to Goyal.

In a post on social media platform X, Goyal expressed surprise over the media focus on these mushrooms, which amounted to only ₹7,200 worth of inventory. He emphasised that Hyperpure upholds stringent food safety practices and received an A+ rating, dismissing concerns that this error reflected larger quality issues.

https://x.com/deepigoyal/status/1853300632209514946

The Telangana food safety authority had previously flagged other concerns, including the warehouse’s exposure to environmental factors and hygiene issues among handlers. Hyperpure has since addressed these issues as part of their commitment to food safety standards.