The Indian hospitality culture that sprouted in the British era has now evolved into segments, budget-friendly, mid-scale and luxury, with all the seamless experience one can imagine. This evolution is eventually, being reflected upon the hotels and resorts of today, which are now the cocktails of culture, design, hospitality and advanced technology solutions. However, every sector has its areas of improvement. In conversation with Smefutures.com Rattan Keswani, Deputy Managing Director, Lemon Tree Hotels talks about various aspects of the Hospitality segment.