Future of work: 6 digital technology trends set to transform the workplace

There has been a drastic change in the way we communicate, work and lead our lives. On the work front, we are facing several scenarios, which are poised to become the new normal.


Across the world, we are witnessing a massive transformation in every aspect of our lives owing to the COVID-19 pandemic. There has been a drastic change in the way we communicate, work and lead our lives. On the work front, we are facing several scenarios, which are poised to become the new normal. As we move forward, technology will play a crucial role in the way we work, practically revolutionising the space.

As governments begin easing restrictions and businesses start functioning normally, here are some of the top digital communication technology trends that are set to transform the future of work.

  1. Pacing towards 5G network: As many companies are moving towards a work from home culture despite certain relaxations in most parts of the country, there is an increasing demand for faster and higher bandwidth networks. 5G, which is the next-generation network designed with “Service Based” architecture offers a superior class of service based on the ‘Slice’ of the network. This caters to a particular service type such as IoT, low latency applications such as Tele-Medicine and more, making its adaptation crucial to aid seamless remote working. 
  2. Rise of Virtual conferences: With a focus on maintaining social distancing and minimal contact with humans, companies are opting for webinars and virtual summits. In the new normal, industry is all set to witness an increase in virtual meetings and conferences for announcements, product launches etc. Many video conferencing applications have already seen a massive surge in usage in the past few months as employees are connecting virtually. From internal meetings with limited participants to a full-fledged webinar or conference wherein, thousands of people can participate, events will continue to take place online. This new trend is likely to stay for a long time to maintain social distancing etiquette and ensure everyone’s safety.
  3. Surge in IoT enabled Solutions: There is a rise in demand for smart devices across the country owing to factors such as enhanced lifestyles and the need to stay connected virtually. There is also a growing need for smart products that can be controlled through voice commands or remote commands for minimal physical contact. From remote monitoring of patients in hospitals to remotely operating the equipment in a factory, IoT adoption is likely to get a significant boost in the changed world post COVID world. 
  4. E-Commerce is the king – There is a massive surge in online shopping for household items, apparels and books. And with it comes a significant demand for online or mobile payment solutions and services. People have started to use more online banking services and other online financial services, such as investments. Overall, there will be more online financial transactions and commerce that will take place in the post COVID era. These changes will force a more rapid adoption of communication infrastructure spend in rural and unconnected areas, with the use of technology such as VSAT terminals, UHF frequency-based rural wireless broadband solutions, Wi-Fi etc.
  5. Use of Shared Spectrum: It is a given fact that there is going to be an upsurge in content being consumed on mobile devices in a post-COVID-19 world. This is mainly seen in the use of video conferencing platforms for team meetings, attending lectures online, or watching a video for leisure and entertainment. Before the pandemic hit the country, video occupied over 70% of the content transmitted over mobile networks. This phenomenon is bound to increase exponentially and might overload mobile networks that have not been designed to handle massive amount of data being consumed. This causes the mobile networks to jam and slows down streaming and downloads on devices. To avert network jamming and create a superior user experience, communication companies will use “Shared” spectrum. There are various types of shared spectrum options available. Dynamic shared spectrum such as TVWS, CBRS give additional coverage and have the capacity to provide connectivity to the unconnected population. Sharing of spectrum amid two diverse networks- such as Broadband and Broadcast networks can be a possibility. Through the use of 5G broadcast, which is a convergence of the two spectrums and a 5th generation data transmission innovation, users can enjoy hassle-free video consumption, for increased productivity. 
  6. Communication via Artificial Intelligence and Machine Learning: Communication solutions such as Artificial Intelligence and Machine Learning (AI/ML) are crucial for the future. Whether it is for learning to steer the traffic using the most efficient path or to dynamically adjust the network parameters to provide most optimal user experience in a given region, AI/ML will become an integral part of communication networks. For example – When wireless networks are using shared spectrum, AI/ML systems will uninterruptedly monitor the load on various networks. Basis the data type, network load and the number of users the AI/ML systems can support networks with a choice to select the utmost optimal parameters to distribute content. These systems will help enhance user experiences significantly.

With swift progress, the development of innovative technologies, corporate India has much to look forward to as digital technology is set to transform our lives in a post-COVID-19 world. 


Changing landscape of healthcare start-ups amidst COVID-19

A changing landscape of healthcare start-ups amidst pandemic

Insurance For MSMEs Is A Key Ingredient Towards Nurturing The Atma Nirbhar Bharat

Insurance for MSMEs is a key ingredient towards nurturing the Atmanirbhar Bharat

How AI and deep learning are becoming artificial eye for visually impaired people

This Indian startup is giving an artificial vision to visually impaired people using AI and Deep Learning

25 - 20 million MSMEs lost jobs

US restrictions on textile imports from China may augur well for India: ICRA

real estate construction

Weak outlook for builders to affect cement and steel demand: Fitch Ratings

ease of doing business

Promotion of industry and internal trade identifying ease of doing business reforms with states

micro industrialization process

Ministry of MSME re-activates micro industrialization process in rural India

indian export piyush goyal

Piyush Goyal: double digit growth in exports show rapid economic recovery

auto sales

India’s 2020 auto sales to decline by 30%: Moody’s

bamboo plantation

Government launches 22 bamboo clusters in 9 States and new logo for NBM


Agarbatti and Dhoop industry praying for festive season to end on a positive note: Arjun Ranga, AIAMA

atal innovation mission and freshworks

Atal Innovation Mission partners with Freshworks to empower AIM startup innovators